Your peace of mind, wherever you are
We create and sell international assistance and insurance plans for individuals and companies worldwide.
A family company with more than 40 years in insurance and assistance
A family company
Part of a business group with more than 40 uninterrupted years in insurance and assistance, from intermediation to premium financing.
Born to be global
Digital insurance and assistance products for individuals and companies worldwide.
Simple, clear insurance
We modernize the way you buy and use insurance: you know what you buy and who backs you.
Technology at the service of people
We handle emergencies and take care of your health anywhere, with products that are easy to buy and ready to use.
A solid structure with worldwide reach
Vision, mission and what drives us
Our vision
To lead the insurance market and be a benchmark in Latin America, growing our position worldwide.
Our mission
To provide effective service that simplifies the way our insured stay protected anywhere in the world.
What drives us
Business relationships built on good faith and trust, with a qualified team behind every solution.
100% backed products
Our products are 100% underwritten and reinsured by HDI Global Specialty SE and Lloyd's of London, two of the largest insurance institutions in the world: payment of any claim is guaranteed. Operations are managed by World Travel Assist (WTA), with more than 20 years of experience in assistance and an ISO 9001:2015 certified call center, active 24/7 in 8 languages, together with International Logistics & Solutions (ILS).
Reinsurance
Reinsurance
TPA · assistance network
Operations & assistance
Frequently asked questions
Can I trust you?
Of course! All our plans are backed by leading insurance and reinsurance companies worldwide, and our call centers follow the strictest quality standards. You can travel with peace of mind!
Why the name THALO?
The name THALO comes from Sanskrit, a classical language of India; Sanskrit means “perfectly made”. We found two words that capture the purpose of our business and combined them into our name:
Svas tha: in good health
Lo kah: the world
How can I reach you?
Our chat and phone line are available Monday to Friday, 8am to 7pm. You can also email us. In an emergency, our claims department is available 24/7.
What makes you different?
We focus on creating innovative products with comprehensive coverage so you travel knowing you are protected in any situation.
We simplify the processes of traditional insurance so you can access all your plan’s benefits in record time.